Friday, July 27, 2012

Target Summer Beauty Bag 2012 Review

I received my Target Beauty Bag a few weeks ago in the mail and was sort of disappointed with all the shampoo/conditioner samples. They did the giveaway for this bag a bit different because the last one they did sold out so quickly through their Target Sample webpage. This time you had to go to through Facebook and LIKE their page and fill out a form. You will recieve a confirmation number which means that you will be most likely getting on. I believe before it was a surprise, but to be honest I don't remember.

In this bag, a coupon booklet is provided with Target coupons that can be used with manufacteror's coupons as well. They had coupons for brands such as Revlon, Covergirl, Aveeno, and Garnier. I used a $3 off Revlon item for my Revlon Colorstay Whipped Foundation, which I will review in a seperate post. All the other coupons honestly went to trash because I could not use any of the items such as Aveeno face wash, Naive lotion, etc. I didn't need any more stuff and I have very sensitive skin so I'm pretty picky on certain items I use on my body.

As for the shampoos, they gave me samples of Tresemme Split End Remedy, Aveeno Living Color and Garnier for color treated hair. I'm very sensitive to shampoo because my hair gets weighed down so easily and most shampoos creates a lot of buildup in my hair, which is obviously gross. I'll be keeping these for when I travel though and will be using them then.

The sunscreen sample is a big waste for me because I have used this exact one before and it broke me out. I use sunscreen on a daily basis, and so should you, and when I first started trying out different brands this was really popular. Sadly, it caused so many bumps and a slight white cast. I'll be doing a review on my HG sunscreen later on the next few posts.

Overall, this bag contained samples of things I didn't really need, but I can't complain since I got free things. I'll just be either saving them for later use or giving them away to people. Did you the Target bag? If so, what did you think about it?

Tuesday, July 24, 2012

Glossybox USA Review

I'm starting my blog off with a much needed review on Glossybox USA. A quick background on this company, it's similar to Birchbox, where you do a monthly subscription to get a beauty box with 4-5 deluxe samples that can sometimes turn out to be full-sized. I heard a lot about Glossybox through Youtube and various other blogs from different countries, so I was excited when they were starting a company out here in the US.

They sent out an introduction box to many Youtubers and beauty bloggers that included all full sized products, but they did make a warning saying that this was not a representation of the actual contents within the boxes to follow in the subscription. A spot finally opened for June 2012 and I was so excited to sign up.

Before doing so, I did read a few alarming posts on MakeUpTalk forums stating that a few of the subscribers got triple charged on their credit card and that their customer service was horrible. I thought that maybe it was normal because it's a new company so there would be some hiccups and went to sign up. I should have listened to my gut when the website itself was glitchy and did not allow me to enter my city because there was no spot for it so when I hit continue it took me back to the same page. I ended up calling customer service, which by the way only has two people working so you have to constantly keep calling, and the lady helped me by entering my information and all I had to do was log back in to enter my credit card info. I was told the box would be shipped within the last week of June.

Last week of June comes and I got a shipping notification that my box has shipped WOOHOO! Another red flag, the email was sent 6/27 and the tracking number shows that my item has left NJ on 6/22. How come there was a huge delay in the emails when the item shows that it shipped a week before? I ignored it and decided to wait because it said my box should get here within 7-9 days. I am the type of person to constantly check and refresh my tracking number to see where my item is, and within the next few days, my box has not moved! The only tracking I saw was a that it left NJ 6/22. I saw people from CA, which is where I'm located, stating that they received their box, but that their body wash sample spilled all over the contents of the bag. I decided to wait til 7/9, Monday, to call customer service giving it a few more days to come and it never did. I called customer service to be told to wait a few more days when I clearly explained to them that my box has not even moved from the location it shipped from two weeks ago. I called next day and the girl, Nicole, who looked up my email saw what I was talking about. FINALLY! She said another box will be on it's way soon and that was it, I said ok. I forgot to ask if I were to receive a new tracking number, but I did ask that on Glossybox's FB page, and was told yes I would.

A whole week passes by and it is now 7/17, and I have not received any word on my new box and by this time I was already charged for July. Great, I thought, I never received my June box and looks like I won't receive my July either, which was expected to ship at the end of July. I constantly checked their FB page and many other girls were reporting the same thing. The company said they were in the process of moving to a different location so that is causing the delay. I'm sorry, but if you have a lot of unhappy customers you can devote a few people to ship out a few new boxes you promised us.

I got so fed up that I cancelled my subscription and took a screen shot of it as well because I also heard that a few people cancelled and they were still charged for a new box. I emailed customer service saying I cancelled, but since I paid for June and July, will I receive my boxes because almost a month later my June has still not shipped. I never got a reply, so I called  my credit card company and filed a claim. I explained to them  my situation and my credit card company refunded my money. I suggest you guys do the same!

I bought a product that was promised to be shipped a certain date and the item got lost in transit. I was told a new one would be sent out to me, but it never was. I wasted 46.10 (two month subscription) on this stupid company. The day after I got my refund from my credit card, which by the way gave me no problem when I explained them to my situation, I got a response from Glossybox stating I would receive both boxes since I paid for both and that my June box was on it's way.

 A few days after I got the email, low and behold I got something in the mail from the company, but it was not my box that the customer service rep said that was on it's way. Remember how I said the June box had a body wash that spilled all over the boxes? I got a "replacement" bottle for that product! Seriously, that was my box? A replacement bottle for something I never even received?! Frankly, I wasn't upset much because I got my refund already, but the thought that the people at the company could not even keep up with their orders is pathetic. I was not a customer who called and complained that my box was soaking wet due to the product. I called because I never even got a freaking box to begin with.

Sorry for the long rant, but this company will never be getting any money from  me again and I hope you guys don't give them any business either. Many gurus also said that the price they charge is not worth the money. If you want to do a monthly subscription please go to Birchbox. I will be doing a review on that company soon as well. Glossybox was a waste of my time and money. I seriously hate this company. NEVER AGAIN!